Terms of service

Terms & Conditions – HempyTails

Last Updated: [Insert Date]

Welcome to HempyTails – Pet Care Collective. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully.

1. General

  • The website is operated by HempyTails, based in Indiranagar, Bangalore.

  • By using this website, you confirm that you are at least 18 years old or accessing under supervision of a guardian.

  • We reserve the right to modify content, pricing, and policies at any time.

2. Products & Services

  • All product descriptions, images, and prices are subject to change without notice.

  • We make every effort to display accurate information, but variations in packaging or specifications may occur.

  • Products are intended for pet use only.

3. Pricing & Payment

  • Prices on our website are inclusive of applicable taxes unless stated otherwise.

  • Accepted payment methods include credit/debit cards, UPI, wallets, and net banking.

  • Orders are processed only after successful payment confirmation.

4. Order Acceptance

We may refuse or cancel an order if:

  • Inventory is unavailable

  • Payment is incomplete or flagged

  • Shipping address is invalid

  • The order violates our policies

You will be notified of any such cancellation and refunded where applicable.

5. Shipping & Returns

By placing an order, you agree to abide by our Shipping Policy and Return & Refund Policy, available on our website.

6. Intellectual Property

All content including logos, images, designs, product descriptions, and text belong to HempyTails and may not be reproduced without written consent.

7. User Responsibilities

You agree not to:

  • Misuse the website

  • Engage in fraudulent transactions

  • Provide false or misleading information

  • Infringe upon our intellectual property rights

8. Limitation of Liability

HempyTails is not liable for:

  • Any indirect, incidental, or consequential damages

  • Losses resulting from misuse of products

  • Issues arising from third-party courier delays or failures

9. Governing Law

These Terms are governed by the laws of India, with jurisdiction in Bangalore, Karnataka.

10. Contact

For questions regarding Terms & Conditions:

📧 support@hempytails.com
📞 +91-XXXXXXXXXX